REVIEWS

We listen to our customers

If you’re a customer of ours, we would love to hear from you!

Mike & Chris were AWESOME with helping me select just the right bike! I’m super excited to get riding! Very thorough and professional service with zero pressure! Thanks, you guys!

Maureen C. Rider

Incredible service! You guys did an excellent job on my bike. Love the shop, always clean with a visible work area for the mechanic. No back room shady stuff going on here. Great job.

Jeff E. Rider

Had my road bike tuned up and purchased 2 awesome cruisers! Could not be more pleased with the service, prices and staff of The Vault! This is the best bicycle shop I’ve seen since, ever!

Mike H. Rider
    Bob M.
    Bob M. Rider

    Stopped in here after discovering it on Yelp looking for another business. Amazing, I met the Mike and Chris while looking around and ended up talking vintage BMX bikes with both of them. I have a 16mo old son and when he’s ready he’s gonna get a Lil Ripper and to my amazement they actually had one for sale right there. I thought I was gonna have to buy it on Ebay or go to Phoenix to get one. When Rance is ready for his Ripper dad and son will be in to get a Big and Lil Ripper but I’ll definitely be back before then to tune up my mountain bike and just see what new cool vintage BMX stuff they have. This place is worth making a trip to even if you aren’t in the area.

    Tiffany G.
    Tiffany G. Rider

    The staff at The Vault is awesome! We are not seasoned riders (by any means) but have started riding regularly with our young kids. We took our bikes in for service and had them back quick enough to enjoy the long weekend. Honest and resonably priced – we’ll recommend to all of our neighbors!

    Steven J.
    Steven J. Rider

    Can’t say enough good things about this place I’m a beginner they took the time to explain to me more then once plus everyone in the shop very nice and know there stuff , good people

    John Reagan
    John Reagan Rider

    Good place, friendly, knowledgeable and if they don't have it, they can get it for you.

    Jason Webb
    Jason Webb Rider

    I went in for a bolt, they ended up just giving it to me. They were easy to talk with and knowledgeable. I asked about Marin bicycles and to my delight, they told me they were working on getting them in. I just moved from Washington state and have found my shop!

    Michael Cortina
    Michael Cortina Rider

    This is the place to go. Always met with friendly employees who are knowledgeable and enthusiastic. They cover a full range of needs and wants pertaining to bikes and accessories. I dealt with Mike (owner) and was able to make it happen. Made some changes to a stock bike and they handled all my requests. I am looking forward to riding again!

    Dominic Guerin
    Dominic Guerin Rider

    Just picked up a 2021 Fairdale Taj and I couldn’t be happier!! The whole crew there are all awesome! Wasn’t sure if they would have anything for me being a bigger guy but maaaan Mike and all the guys there were super helpful knowledgeable and patient with all my questions! Even dropped off 2 of my kids bikes that needed some much needed service work for sure! Highly recommend everyone check these guys out don’t waste your time online shopping they can take care of all your needs and they will blow you away with their customer service and knowledge thank you again to Mike and the whole crew over there you guys just got a customer for life!

    Shanna Teal
    Shanna Teal Rider

    Great place. Best shop in NW

    Scott Hutchinson
    Scott Hutchison Rider

    Looked around to find a shop that would care for a special bike project I had going and came upon Mike and his staff at The Vault. Every interaction I had was responsive, professional and genuinely interested. They communicated great and the work / outcome was nothing short of excellence! Highly recommended!

      HOW CUSTOMERS GRADE US

      98%

      CUSTOMER SERVICE

      Customers come first in our store. Your satisfaction is our #1 priority.

      95%

      SPEED

      With a great team we're able to get repairs done in a timely, efficient manner.

      100%

      WORKMANSHIP

      Our repairs and service are done professionally, safely, and under warranty.