Shipping Policy

At The Vault Bicycle Shop, we work hard to get your order to you quickly and safely. Please review our shipping guidelines below.

Order Processing

Orders are typically processed within 1–3 business days.
Processing times may vary during holidays or peak demand.

Shipping Sources

Orders may ship directly from The Vault Bicycle Shop in Las Vegas or from one of our 7–10 warehouse distribution centers across the country.
This network allows us to fulfill orders faster and reduce shipping costs.
In some cases, your order may arrive in multiple shipments if items are stocked in different locations.

Shipping Methods

We use trusted carriers including UPS, FedEx, and USPS.
Available shipping options and rates will be displayed at checkout.
Expedited shipping is available for an additional fee.

Delivery Times

Standard shipping usually takes 3–7 business days after processing.
Expedited shipping typically takes 2–3 business days.
Delivery times may vary depending on your location and carrier conditions.

Shipping Costs

Shipping costs are calculated based on weight, size, and destination.
Orders over a certain amount may qualify for free shipping (when applicable promotions are offered).

International Shipping

At this time, we primarily ship within the United States. For international orders, please contact us for a custom shipping quote. We do not ship to APO or PO boxes.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your delivery status.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery.
If your package is lost in transit, we will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please reach out:

The Vault Bicycle Shop
7570 Norman Rockwell Lane, Suite 140
Las Vegas, NV 89143
Phone: (702) 839-9091
Email: thevaultbicycleshop@yahoo.com