REVIEWS
We listen to our customers
If you’re a customer of ours, we would love to hear from you!
Stopped in here after discovering it on Yelp looking for another business. Amazing, I met the Mike and Chris while looking around and ended up talking vintage BMX bikes with both of them. I have a 16mo old son and when he’s ready he’s gonna get a Lil Ripper and to my amazement they actually had one for sale right there. I thought I was gonna have to buy it on Ebay or go to Phoenix to get one. When Rance is ready for his Ripper dad and son will be in to get a Big and Lil Ripper but I’ll definitely be back before then to tune up my mountain bike and just see what new cool vintage BMX stuff they have. This place is worth making a trip to even if you aren’t in the area.
The staff at The Vault is awesome! We are not seasoned riders (by any means) but have started riding regularly with our young kids. We took our bikes in for service and had them back quick enough to enjoy the long weekend. Honest and resonably priced – we’ll recommend to all of our neighbors!
Can’t say enough good things about this place I’m a beginner they took the time to explain to me more then once plus everyone in the shop very nice and know there stuff , good people
Good place, friendly, knowledgeable and if they don't have it, they can get it for you.
I went in for a bolt, they ended up just giving it to me. They were easy to talk with and knowledgeable. I asked about Marin bicycles and to my delight, they told me they were working on getting them in. I just moved from Washington state and have found my shop!
This is the place to go. Always met with friendly employees who are knowledgeable and enthusiastic. They cover a full range of needs and wants pertaining to bikes and accessories. I dealt with Mike (owner) and was able to make it happen. Made some changes to a stock bike and they handled all my requests. I am looking forward to riding again!
Just picked up a 2021 Fairdale Taj and I couldn’t be happier!! The whole crew there are all awesome! Wasn’t sure if they would have anything for me being a bigger guy but maaaan Mike and all the guys there were super helpful knowledgeable and patient with all my questions! Even dropped off 2 of my kids bikes that needed some much needed service work for sure! Highly recommend everyone check these guys out don’t waste your time online shopping they can take care of all your needs and they will blow you away with their customer service and knowledge thank you again to Mike and the whole crew over there you guys just got a customer for life!
Great place. Best shop in NW
Looked around to find a shop that would care for a special bike project I had going and came upon Mike and his staff at The Vault. Every interaction I had was responsive, professional and genuinely interested. They communicated great and the work / outcome was nothing short of excellence! Highly recommended!
HOW CUSTOMERS GRADE US
CUSTOMER SERVICE
Customers come first in our store. Your satisfaction is our #1 priority.
SPEED
With a great team we're able to get repairs done in a timely, efficient manner.
WORKMANSHIP
Our repairs and service are done professionally, safely, and under warranty.
